Registered 20-Year Limited Warranty
GPI Gutter Products manufactures GutterRx™ (the “Product”) in accordance with high standards and tight quality controls.
What Does This Warranty Cover?
Material Warranty
GutterRx warrants to you, the purchaser, that the products covered by these warranties will be free from defects due to faulty materials or workmanship for the life of the product and that, under normal use and maintenance, the painted finish will not crack or peel. This material warranty is limited to the exclusions, limitations, conditions, requirements, and legal rights in this warranty.
Performance Guarantee
GutterRx warrants to you, the purchaser, that when installed in the manner specified by GutterRx, the product will keep gutters from becoming clogged and overflowing as a result of the interior of the gutter and downspouts filling with debris, such as leaves, twigs, needles, and seeds. The performance guarantee is subject to exclusions, limitations, conditions and legal rights stated in this Warranty.
WHAT IS NOT COVERED?
This Warranty does not cover:
- Damage of any kind resulting from faulty or improper installation;
- Changes to surface color resulting from caulking, fading, soiling, or staining. Exposure to the elements may cause these changes over time. The degree to which weathering occurs will vary depending on air quality, the building’s location, and other conditions over which we have no control;
- Distortion of the property structure, accidental damage, impact of foreign objects;
- Airborne stains, mold and mildew accumulation, surface deterioration due to air pollution, harmful chemicals;
- Acts of God;
- Any expense or cost incurred to clear any blockage or obstruction which is determined to be below grade;
- Warping or distortion due to exposure to excessive heat sources;
- Products that have been painted or whose surface has been altered in any way;
- Any other causes beyond our reasonable control.
- Your failure to perform routine required maintenance for removal of debris lying on the top of the GutterRx product.
OTHER LIMITATIONS
- This Warranty covers only genuine GutterRx. It is your responsibility to verify that the product installed is GutterRx.
- Due to normal weathering, the replacement product may differ from that which was originally installed. We reserve the right to change or discontinue any design or color.
- So long as the product has been installed in the manner specified by GutterRx, the interior of your gutters will not become clogged and overflow because it fills with ordinary debris that collects in gutters such as leaves, twigs, needles, or seeds. Our product is designed to eliminate entry of this sort of debris that can otherwise create blockage in the gutter or flow to the downspout and cause damming and eventual gutter overflow.
- There are no warranties on this product other than as set forth in this Warranty. We are not liable to you for a breach of any other written or oral express warranties, such as those, if any, given to you by dealers, contractors, applicators, or distributors of the Product.
- WE EXCLUDE AND ARE NOT RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF ANY BREACH OF THIS EXPRESSED WARRANTY OR ANY OTHER ORAL, WRITTEN, OR IMPLIED WARRANTY THAT MAY APPLY TO YOUR PURCHASE, AS IT RELATES TO OUR PRODUCTS. THIS IS YOUR EXCLUSIVE WARRANTY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
CARE & MAINTENANCE
GutterRx is one of the most effective gutter protection systems available today for residential applications. In most cases, dry debris is removed with wind as low as 5 miles per hour. If debris is wet or compressed, a minimum wind of 20 mph may be required. It is the responsibility of the homeowner to ensure proper debris removal from the top of the GutterRx to keep it working properly.
HOW DO YOU REGISTER YOUR WARRANTY?
Warranty Registration must be completed within 30 days after the original installation has been completed. Please register your warranty on the Warranty Registration Page.
HOW DO YOU SUBMIT A WARRANTY CLAIM?
To initiate a claim, you should contact the installation company for service and resolution within the warranty period and within a reasonable period of time after the defect is discovered.
To submit an online claim, go to the GutterRx Claim Page. You will need to fill out the form, including images and a description of the claimed defect and the date the defect was discovered. GPI Gutter Products, manufacturer of GutterRx, will notify you of any additional information and physical evidence that you may need to process your claim.
WHAT WE WILL DO
You must notify us in accordance with the notice requirements outlined, and we must validate the complaint. Upon the notification and validation, we will undertake the following: If there is a defect in the manufacture of the product, at our sole option, we will either repair, replace, or refund the purchase price of the originally installed product found to be defective (in the event that we choose to replace the product, we will only be responsible for providing materials and will not be responsible for the cost of labor to install new product). In the event the product fails to perform as stated, GutterRx will cover the reasonable cost of labor to clear any obstructions in the gutter or downspout caused by the failure of the product to perform as guaranteed, and repair or replace the product if required. We will not be responsible for any cost or expense to clear any blockage or obstruction which is determined to be below grade. Our obligations under this Warranty will in no event exceed the purchase price of the originally installed product found to be defective. Any additional costs and expenses beyond these amounts are your responsibility. In the event of repair or replacement under this Warranty, the Warranty applicable to the replacement material or to the repaired product will extend only for the time remaining under the original Warranty.
